Our hearts go out to you and everyone affected by Hurricane Sandy.

To ensure we provide the immediate support you need, we want you to have this contact information at your fingertips.

Technical Support

Support is available 24 hours, 7 days a week (When calling, please alert the Dell team member that you have been affected by Hurricane Sandy).
Phone:  1-800-289-3355
Website:  Dell Tech Support
Twitter:  @DellCares

Product Replacement Assistance (Dell and Third Party)

You can contact your sales representative directly or call 1-800-999-3355 to order needed equipment.

We will work directly with you to prioritize the shipment to meet your urgent product needs.  And, we have products in inventory that can be shipped within 24 hours through our Ships Fast and Dell Outlet programs.

Additionally, you may find you have broader/ongoing support and service needs as you fully assess the impact of the storm in the coming weeks. Dell can help you get back up and running as quickly as possible with:

• Access to compute capacity via Dell’s Cloud can be provided to help you rapidly
  support
 community, school, organizational and business needs.
• Deployment Services for servers, storage, networking, laptops and desktops.
• IT Consulting, including implementation and/or configuration of Microsoft Exchange,
  SharePoint, SQL and other applications.

Also, Dell Financial Services has Reboot Programs that may provide eligible account holders special handling.  Leasing customers call 1-877-663-3355.  Dell Business Credit customers call 1-866-413-3355. Or visit this page for more information.

Our teams will continue to monitor conditions in your area via our Global Command Centers.  

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