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Premier Issue ID (if available): this ID number was provided by your Premier helpdesk technician during your call, or via email at the end of the subject line (examples: KMM123456789A12A1KM or 12345678)
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Do you have a technical issue with Premier that hasn’t been resolved yet?

Escalate an unresolved technical problem to Lance St.Clair, Dell’s Vice President of Premier.Dell.com.
  • Please note: If this is a first-time technical issue, please contact Dell’s dedicated Premier Helpdesk first via phone or email to get professional technical support.

    Premier Page Technical Support local Number:

    Austria 080010254044 (German)
    Belgium 024828673 (French, English)
    Czech Republic 0225372722 (Czech, English)
    Denmark 032874024 (English)
    Finland 0207533548 (English)
    France 0825801690 (French)
    Germany 0800533554010 (German)
    Greece 02108128931 (English)
    Ireland 1850964090 (English)
    Italy 0800003150 (English)
    Luxemburg 026304766 (French)
    Netherlands 0205827074 (English)
    Norway 023162269 (English)
    Poland 0225795448 (English)
    South Africa 0117097767 (English)
    Spain 902152331 (Spanish)
    Sweden 0850163072 (English)
    Switzerland 0848333856 (German, French, English)
    United Kingdom 08444443260 (English)

     

    Premier Helpdesk Mailbox:

    English emea_sl_online_en@dell.com
    German emea_sl_online_de@dell.com
    French emea_sl_online_fr@dell.com
    Spanish emea_sl_online_sp@dell.com

    PremierConnect B2B Mailbox:

    Global_B2B_Support@dell.com

    Hours: 9AM – 5PM CET, Monday - Friday